Guest Information & Policies
Please review our house rules and policies to ensure a pleasant stay for all guests
House Rules
Guidelines to ensure a comfortable and respectful environment for everyone
No Smoking Indoors
Smoking is strictly prohibited inside both properties. Designated outdoor areas are available.
No Pets Allowed
For the comfort and safety of all guests, pets are not permitted on the property.
Quiet Hours
Please maintain quiet hours from 10:00 PM to 7:00 AM to respect other guests and neighbors.
Check-in Times
Check-in is available between 10:20 AM and 5:00 PM. Please coordinate arrival times in advance.
Check-out Times
Check-out must be completed between 8:00 AM and 4:30 PM. Late check-out may incur additional charges.
Guest Registration
All guests must be registered at check-in. Unauthorized guests may result in additional charges.
Property Respect
Please treat the property with care. Any damages will be assessed and charged accordingly.
Cancellation Policy
Our flexible cancellation terms based on timing of cancellation
More than 30 days before arrival
15-30 days before arrival
7-14 days before arrival
Less than 7 days before arrival
Additional Policies
Minimum Stay Requirement
All bookings require a minimum stay of 1 night.
Security Deposit
A refundable security deposit may be required for certain bookings.
Age Restrictions
Primary guest must be at least 21 years old to make a reservation.
Payment Terms
Full payment is required at the time of booking confirmation.
Security Measures
- 24/7 on-site security personnel
- Secure property perimeter
- Emergency contact numbers provided
- First aid kit available on property
Guest Responsibilities
- Report any safety concerns immediately
- Follow water safety guidelines
- Secure personal belongings
- Inform staff of any medical conditions
Questions About Our Policies?
Our team is here to help clarify any questions about our house rules and policies